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        Service Commitment:
        1. Keep ISO standard records of business/production/maintenance for our  customer.
        2. One-year warranty and lifetime service.
        3. Within warranty period, we offer free repair service (except for force majeure damage or man-made damage).
        4. Keep offering pre-sale and on-purchase service, provide customers with excellent solutions.
        5. Establish standard files of installation, debugging and training, offer technical support to users and train technician and user for customer.
        6. Keep detailed records of customers’ message and provide excellent after-sale service
        7. Offer regular tracking on equipment operation to ensure normal running.
        8. Continue to absorb advanced technologies to provide quality service. 

         

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        FEEDBACK
        You may send us email to Hugestzhou@mix-planet.com  
        We value your feedback greatly and where possible will look to use it to improve our service levels.
        We will aim to acknowledge your comments within 2 working days.
         
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